{"id":2656,"date":"2023-05-26T08:32:58","date_gmt":"2023-05-26T08:32:58","guid":{"rendered":"https:\/\/help.aliteo.com\/?p=2656"},"modified":"2025-07-29T09:33:19","modified_gmt":"2025-07-29T09:33:19","slug":"sla-projektu","status":"publish","type":"post","link":"https:\/\/help.aliteo.com\/sk\/sla-projektu\/","title":{"rendered":"SLA projektu"},"content":{"rendered":"<p>Pre zapnutie funkcionality <strong>SLA (Service Level Agreement)<\/strong> v projekte a \u00faloh\u00e1ch do neho patriacich je potrebn\u00e9 definova\u0165 parametre SLA v nastaveniach projektu.<\/p>\n<p>Nov\u00e9 parametre vytvor\u00edme stla\u010den\u00edm tla\u010didl\u00e1 \u201c<strong>Nov\u00e9 parametre SLA<\/strong>\u201d, definujeme n\u00e1zov stla\u010d\u00edme tla\u010didlo \u201c<strong>Vytvori\u0165<\/strong>\u201d.<\/p>\n<p>Po vytvoren\u00ed nov\u00fdch parametrov nastavujeme v zobrazenom dial\u00f3govom okne tieto parametre:<\/p>\n<ul>\n<li><strong>Platnos\u0165 od-do<\/strong> \u2013 SLA sa bude vypo\u010d\u00edtava\u0165 na \u00faloh\u00e1ch vytvoren\u00fdch v tomto \u010dasovom intervale.<\/li>\n<li><strong>Pracovn\u00e1 doba<\/strong> \u2013 vyber\u00e1me jednu z pon\u00faknut\u00fdch pracovn\u00fdch d\u00f4b (s\u00fa definovan\u00e9 v pracovnom priestore).<\/li>\n<li><strong>Zmluva <\/strong>\u2013\u00a0vyber\u00e1me jednu pon\u00faknut\u00fdch zml\u00fav (s\u00fa definovan\u00e9 v pracovnom priestore).<\/li>\n<\/ul>\n<p>Parametre zmluvy m\u00f4\u017eeme v r\u00e1mci projektu meni\u0165. Av\u0161ak, ak n\u00e1sledne d\u00f4jde k zmene na pracovnom priestore, tak sa tieto ru\u010dne zmenen\u00e9 parametre v nastaveniach projektu nebud\u00fa aktualizova\u0165.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pre zapnutie funkcionality SLA (Service Level Agreement) v projekte a \u00faloh\u00e1ch do neho patriacich je potrebn\u00e9 definova\u0165 parametre SLA v nastaveniach projektu. Nov\u00e9 parametre vytvor\u00edme stla\u010den\u00edm tla\u010didl\u00e1 \u201cNov\u00e9 parametre SLA\u201d, definujeme n\u00e1zov stla\u010d\u00edme tla\u010didlo \u201cVytvori\u0165\u201d. Po vytvoren\u00ed nov\u00fdch parametrov nastavujeme v zobrazenom dial\u00f3govom okne tieto parametre: Platnos\u0165 od-do \u2013 SLA sa bude vypo\u010d\u00edtava\u0165 na \u00faloh\u00e1ch [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[123],"tags":[],"class_list":["post-2656","post","type-post","status-publish","format-standard","hentry","category-nastavenie-projektu"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.aliteo.com\/sk\/wp-json\/wp\/v2\/posts\/2656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.aliteo.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.aliteo.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.aliteo.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.aliteo.com\/sk\/wp-json\/wp\/v2\/comments?post=2656"}],"version-history":[{"count":1,"href":"https:\/\/help.aliteo.com\/sk\/wp-json\/wp\/v2\/posts\/2656\/revisions"}],"predecessor-version":[{"id":2657,"href":"https:\/\/help.aliteo.com\/sk\/wp-json\/wp\/v2\/posts\/2656\/revisions\/2657"}],"wp:attachment":[{"href":"https:\/\/help.aliteo.com\/sk\/wp-json\/wp\/v2\/media?parent=2656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.aliteo.com\/sk\/wp-json\/wp\/v2\/categories?post=2656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.aliteo.com\/sk\/wp-json\/wp\/v2\/tags?post=2656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}