{"id":4860,"date":"2026-09-10T14:42:41","date_gmt":"2026-09-10T14:42:41","guid":{"rendered":"https:\/\/help.aliteo.com\/task-creation-notifications\/"},"modified":"2026-09-10T14:42:41","modified_gmt":"2026-09-10T14:42:41","slug":"task-creation-notifications","status":"publish","type":"post","link":"https:\/\/help.aliteo.com\/en\/task-creation-notifications\/","title":{"rendered":"Task creation notifications"},"content":{"rendered":"<p class=\"wp-block-paragraph\">This article explains in detail the system rules for sending notifications when a new task is created in Aliteo. The logic differs slightly depending on whether the task was created via email or directly in the app or via API.<\/p><h2 class=\"wp-block-heading\">Task creation via email<\/h2><p class=\"wp-block-paragraph\">When creating a task via a received email, the system proceeds as follows:<\/p><ul class=\"wp-block-list\"><li><strong>Email owner<\/strong> \u2013 the sender of the message receives an email confirmation of task creation.<\/li><li><strong>CC recipients<\/strong> \u2013 the creation email is sent to all CC recipients who are not full members of the company, or are in the \"Invitation\" state.<\/li><li><strong>Structural conversion<\/strong> \u2013 if the system identifies a user in the CC field in the \"Invitation\" state, it adds them to the task specifically as an email follower (not a regular system follower).<\/li><\/ul><h2 class=\"wp-block-heading\">Task creation via app or API<\/h2><p class=\"wp-block-paragraph\">If the task is created directly in the portal UI, or via API, notifications are delivered as follows:<\/p><ul class=\"wp-block-list\"><li><strong>Email owner<\/strong> \u2013 receives an email about task creation.<\/li><li><strong>Task owner (in Invitation state)<\/strong> \u2013 if the owner is a user with this status, they receive a notification.<\/li><li><strong>Email followers<\/strong> \u2013 all specified email followers receive a creation notification.<\/li><li><strong>Regular followers (in Invitation state)<\/strong> \u2013 receive a creation email with one specific exception.<\/li><li><strong>Solver restricting condition<\/strong> \u2013 if a regular follower in the \"Invitation\" state is simultaneously assigned as a Solver for the task, the creation email is not sent to them for security and logical reasons.<\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>This article explains in detail the system rules for sending notifications when a new task is created in Aliteo. The logic differs slightly depending on whether the task was created via email or directly in the app or via API. Task creation via email When creating a task via a received email, the system proceeds [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1018,1022,1017],"tags":[],"class_list":["post-4860","post","type-post","status-publish","format-standard","hentry","category-notifications-settings","category-delivery-rules","category-notifications-center"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.aliteo.com\/en\/wp-json\/wp\/v2\/posts\/4860","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.aliteo.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.aliteo.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.aliteo.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.aliteo.com\/en\/wp-json\/wp\/v2\/comments?post=4860"}],"version-history":[{"count":0,"href":"https:\/\/help.aliteo.com\/en\/wp-json\/wp\/v2\/posts\/4860\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.aliteo.com\/en\/wp-json\/wp\/v2\/media?parent=4860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.aliteo.com\/en\/wp-json\/wp\/v2\/categories?post=4860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.aliteo.com\/en\/wp-json\/wp\/v2\/tags?post=4860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}